Every counterfeit you miss costs you the full retail price. Truplex Guard catches what humans can't — authenticating returns in 8 seconds with enterprise-grade AI trusted by Fortune 500 companies.
Here's the uncomfortable truth: while you're focused on growing sales, fraudsters are quietly draining your profits through returns. Every counterfeit accepted, every product swap missed, every "worn once" item approved — it all comes directly from your bottom line.
Your warehouse team isn't trained in authentication. Counterfeits that look nearly identical to the real thing get approved daily. Each one costs you full retail value.
The bank asks for evidence. You have nothing. The chargeback is ruled in the customer's favor. Sound familiar? You just paid for product you never got back.
During holiday rushes, returns pile up. Your team rushes through inspections. Legitimate customers wait while fraudsters slip through unnoticed.
Professional return fraudsters know your policies better than you do. They hit you again and again, and without connected data, you never see the pattern until it's too late.
Truplex Guard uses advanced computer vision AI to analyze every return against your original product photos. It sees what humans miss, works 24/7 without fatigue, and gives you the proof you need to stop fraud and win disputes.
Upload a photo, get a verdict. PASS, FAIL, or REVIEW — with confidence scores and reasoning. No waiting, no second-guessing.
Trained on millions of products, our AI catches subtle counterfeits, product swaps, and condition fraud that even experienced staff miss.
Every verification creates timestamped, AI-analyzed documentation. When disputes come, you have proof that makes banks rule in your favor.
No developers needed. No complex setup. Just connect your store and let AI do the heavy lifting.
One click installs on Shopify. We automatically sync your product catalog and images — you're ready to verify in minutes, not days.
When a return arrives, your team snaps a photo. Our AI instantly compares it against the original, analyzing authenticity, condition, and match — then delivers a clear verdict.
Block fraudulent refunds before they happen. When disputes arise, export AI-powered evidence that banks trust. Watch your return losses drop month after month.
We didn't just build another fraud tool. We built the return verification system you've been wishing existed.
Powered by enterprise-grade computer vision AI. It doesn't just compare pixels — it understands what makes your products authentic and catches the subtle signs of fraud that humans miss.
Your warehouse team shouldn't need fraud expertise. They scan the return, our AI analyzes it, and they get a clear answer: PASS (process the refund), FAIL (reject — here's why), or REVIEW (needs human judgment). Every decision includes detailed reasoning.
When a customer disputes, you need proof. Every verification creates a complete audit trail: timestamped photos, AI analysis, risk factors, and reasoning. Export professional dispute reports in one click — the kind of evidence that makes banks rule in your favor.
These store owners were losing thousands to return fraud. Here's what happened when they started fighting back.
"I knew we had a return fraud problem but had no idea how bad. First week with Truplex Guard, we caught 3 counterfeits that would've cost us $847. The AI spotted differences I never would have seen."
"Before Truplex, my warehouse team was either too slow checking everything or too rushed and missing fraud. Now they snap a photo, get an answer in seconds, and move on. We process returns 3x faster with better accuracy."
"We used to lose every dispute because we had no proof. Last month a customer claimed we sent the wrong item. I pulled up the Truplex report, attached it to the dispute, and won. The AI evidence is bulletproof."
Every plan includes a 14-day free trial. Most merchants see ROI within the first week — catching just one fraudulent return typically covers months of service.
For growing stores ready to stop losing money to return fraud.
For established stores that need dispute-winning evidence and faster support.
For high-volume operations that need unlimited scale and white-glove service.
Connect in minutes. No coding required.
While you're reading this, returns are being processed at warehouses everywhere. Some are legitimate. Some aren't. The difference between profit and loss is whether you can tell them apart. In 5 minutes, you could have AI protection running. In your first week, you'll likely catch fraud that pays for a full year of service.